Positive Power Plays: Skills for Conflict and Negotiation

All leaders deal with conflict in one form or another. Learn how to turn conflict into collaborations and reach win-win resolutions. You will realize that conflict management can build trust, self-esteem, and constructive communication. Conflict can ultimately clarify roles, relationships, and heighten creativity. Learning how to reach beyond the impasse and find solutions that work is one of the best tools that leaders can use.