High Performance Leadership Series

Leading with Performance & Accountability (October 31; $274)

Your company’s success depends on the commitment of each and every member of your team. This one-day class presents a model for managing employee performance and provides you with specific tools you can use set performance goals, documenting performance, maintain ongoing communication, manage performance, conduct performance reviews, and develop performance improvement plans. Includes a copy of the book Fearless Performance Reviews by Jeff and Linda Russell.

What you will learn:

• The 7 reasons why performance reviews often create fear
• The 10 characteristics of fearless coaching conversations
• How to develop the “right” mindset for performance management
• What is a collaborative mindset and how to use it to create a winning approach
• How to use the Great Performance Cycle to create high performing employees
• The reasons why giving constructive feedback can be difficult
• 15 tips for giving constructive feedback for great results

Leading with Emotional Intelligence (November 7; $289)

Research by the Carnegie Institute concluded: “15% of success is technical skills – 85% is people skills.” Emotional Intelligence is all about people skills – how well you know yourself and your emotions and how well you read and interact with others and their emotions. Learn about how the brain, the body and emotions affect each other, and then how to better manage your own emotions and the emotions of others so you can have clearer, more accurate communications that create cooperation and collaboration in the workplace. Each participant will complete an emotional intelligence assessment in class and will receive access to the online version of the assessment to complete in six months to measure their progress. This assessment reflects one’s style or approach to emotions. Participants will also complete an assessment that will help them determine specific skills areas to develop for a higher EQ

What you will learn:

• The Five Domains of Emotional Intelligence
• 54 Characteristics of high and low emotional intelligence
• Tools for increasing emotional intelligence
• Practice in identifying emotions in others