Do you want to understand the business benefits of the Baldrige Criteria? Are you wondering about the concepts behind a systems framework? Is your organization contemplating a Baldrige or Wisconsin Forward Award application? Are you thinking about becoming a WFA or Baldrige Examiner?
Gain valuable insight into the Criteria and how they relate to the Baldrige National Quality Award or a state level program such as the Wisconsin Forward Award.
The seminar will familiarize participants with the 2011-12 Baldrige Criteria for Performance Excellence, a management framework based on cutting-edge best practices from the highest-performing organizations in the world. It will include lecture, group discussion, small-group exercises, continental breakfast and lunch. Bring your team!